Help Topics

Contact our San Francisco Customer Service team:

Hours:
Mon-Fri 9am - 6pm,
Sat-Sun 9am - 5pm (PST)

Call 1-800-944-3933
from USA and Canada

Call +1-415-575-9700
from all other countries

Silverlight Instructions - Pay Per Minute Help

Silverlight Microsoft’s Silverlight player allows us to bring our streaming movies to a much wider audience. If you are in need of help installing or uninstalling Silverlight, please see one of the recommended links below. As always, you are welcome to contact our customer service department. Visit our Contact Us page for details.


Install or Uninstall help

Install Silverlight

Please click on the above image to install Silverlight. If you are still experiencing issues, you can visit http://www.microsoft.com/getsilverlight/. Microsoft also offers free email and phone support for installing its Silverlight Product. Visit http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=12929 to begin.

System Requirements

Please follow the below link and select the “System Requirements” tab, http://www.microsoft.com/getsilverlight/

Update Silverlight

Visiting will identify your current version of the Silverlight Player and if you need to upgrade. http://www.microsoft.com/getsilverlight

Do You Still Need Assistance?

As always, you are welcome to contact our customer service department. Visit our Contact Us page for details.