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Windows Media Player Downloads FAQ
If you want adult titles that you can watch repeatedly during your rental period, choose Windows Media Downloads. blissbox.com offers adult downloads that can be viewed on your PC as many times as you'd like during your 7- or 30-day rental period. The quality is superb and the action is hot, so choose well!
What does blissbox.com's Windows Media Player Download service offer?
How do I download and view my movie?
What connection speed do I need to view a Windows Media Player Download movie?
What is the difference between owning and renting?
How much does it cost to purchase a Windows Media Player Download?
How many times can I watch my Windows Media Player Download?
When does the rental period begin?
What happens when my rental period expires?
Can I burn a Windows Media Player Download file to a CD or DVD?
Can I watch burned CD/DVD on another computer or my DVD player?
Whom do I contact if I have problems using Windows Media Player?
Where can I find additional information about Windows Media Player?
How old do I need to be to purchase a Windows Media Player Download movie?
I am getting an error message stating, "License has already been installed". What do I do? What do I do when I have a new computer, restored hard drive, or upgraded my operating system and my Download to Own purchases no longer work?
What other types of digital movies do you offer?
What does blissbox.com's Windows Media Player Download service offer?
We offer a downloadable, near DVD-quality movie. The movie file is stored on the hard drive of your computer.
How do I download and view my movie?

You can download your Windows Media Player movies using the �Right Click to Save" buttons in your WMP Download library.

To download your movie using the "Right Click to Save" button, simply right click the button and "Save target as" or "Save link as".

DVD-quality movies take from 1 to 5 hours to download completely.

If you prefer to use a third-party download manager:

Free Download Manager will allow you to start playing your movie almost immediately while your download runs in the background.

You can download Free Download Manager from the following website:

http://www.freedownloadmanager.org/

Follow the installation instructions and return to your library to start downloading your movie.

Free Download Manager costs nothing, includes no ads and is safe to install and use on your computer.

What connection speed do I need to view a Windows Media Player Download movie?
A high-speed Internet connection (i.e. DSL, Cable or T1) is recommended to download a Windows Media Download movie. Because of the DVD-quality file size, downloading with a high-speed connection can take between 1 and 5 hours. Slower connections can use the recommended third-party Free Download Manager but will take much longer for the download. Once the download is completed, the movie can be watched without an Internet connection.
What is the difference between owning and renting?
If you select the Download to Own option, once you have purchased the title, you own it. If you chose the rental option, you can view the title for purchased rental time; either 7 or 30 days. During your rental period or if you select Download to Own, there is no limit to the number of times you can watch a title. Each title can only be viewed on the computer on which it was initially played.
How much does it cost to purchase a Windows Media Player Download?
The cost of the Download to own titles range from $19.95 to $24.95. 7-day rental agreement is $9.99 per movie. 30-day rentals are $14.99. Pricing may vary slightly for exclusive or high-definition titles.
How many times can I watch my Windows Media Player Download?
You can watch your download as many times as you want. Download to Own titles do not expire. Rentals expire at the end of the selected rental period (7 or 30 days).
When does the rental period begin?
Your rental period begins when you start playing the movie. Using our Download Manager, you can start playing the downloaded portion of the movie after 10% of download is completed. Because you can purchase and download movies without starting the rental period until you choose to play the movie, it is easy for you to purchase multiple titles, download them, and start the viewing time at your leisure.
What happens when my rental period expires?
Download to Own purchases have no expiration date. For rental purchases, once your rental period expires, the downloaded file becomes inactive. If you want to remove it from your hard drive, simply delete the file.
Can I burn a Windows Media Player Download file to a CD or DVD?
Yes, you can save your title to an external storage device. However, it can only be viewed on the computer on which it was originally played.
Can I watch burned CD/DVD on another computer or my DVD player?
At this time, Windows Media Player Downloads, either Download to Own or rental, can only be viewed on a computer.
Whom do I contact if I have problems using Windows Media Player?
If you have problems playing these movies, please first check that you have the appropriate hardware, software and system requirements. If the problem persists, please contact Customer Service.

You can send an email with a description of the problem to Customer Service at customerservice@blissbox.com, 24 hours a day, 7 days a week. A Customer Service representative will respond to your email within 24 hours. Customer Service representatives are also available by phone from 9:00 am - 6:00 pm Pacific Time Monday through Friday, and from 9:00 am - 5:00 pm Saturdays and Sundays. Customer Service can be reached at 1-800-944-3933 - USA and 001-415.575.9700 - UK and Europe.
Where can I find additional information about Windows Media Player?
You can find additional technical information about Windows Media Player at the Windows Media Home Page.
How old do I need to be to purchase a Windows Media Player Download movie?
You need to be 18 years old to purchase a Windows Media movie.
I am getting an error message stating, "License has already been installed". What do I do? What do I do when I have a new computer, restored hard drive, or upgraded my operating system and my Download to Own purchases no longer work?
This error message is given when our records indicate that a license has already been installed for a particular title. This happens most often when customers purchase a new computer, restore their hard drives and/or upgrade their operating systems. By design, DRM licenses are delivered only once for each title purchased. This information is validated each time you view your selection. When you replace your computer, your hard drive, or upgrade your operating system, often the licenses (and sometimes the files themselves) are deleted. This can usually be corrected by a simple reset of licenses. If the file is also missing, you will need first need download it again through the standard download process in the Windows Media Player Download Library. Note: you will only be able to reset your licenses once every year.
Click HERE to reset ALL of your valid Windows Media Player Download To Own licenses
After your licenses have been reset, you will be automatically routed to the Windows Media Download Library. If it is necessary to redownload your titles, you will be able do so from there.
What other types of digital movies do you offer?
In addition to Windows Media Player Download titles, we also offer Windows Media Player Streams. Click here to learn more about Windows Media Player Streams.
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